MyGalaxy

Payments and refunds

Payments and refunds

What you pay (nothing today) and your rights when paid features open.

Last updated: 26 October 2026

MyGalaxy is free today

Chats, calls, groups, channels and status are free. We charge nothing and take no card details today.

When paid features open

  • Planned paid features (MyGalaxy Premium, premium usernames, the Galaxy Market for businesses) will be optional and show the full price, including VAT, before you pay.
  • Purchases inside the Android app are made through Google Play, and in the iPhone app through Apple. Their refund rules apply and refunds are requested from them.
  • Purchases made with us directly will be processed by a regulated payment partner. We never store full card numbers.

Your right to cancel (UK)

For digital services bought directly from us you have 14 days to cancel under the Consumer Contracts Regulations 2013. If you ask for the service to start straight away, you agree that the right to cancel ends once it has been fully provided, and you may pay for the part already used. Subscriptions can be cancelled at any time and stop at the end of the period you paid for.

Refunds

If a paid feature does not work as described, write to info@transmony.com and we will fix it or refund you, as UK consumer law (Consumer Rights Act 2015) requires.

Buying from businesses (coming soon)

In the Galaxy Market you will buy from independent businesses. Each seller will be responsible for its goods, delivery and returns, and must follow UK consumer law. We will show the seller's name and contact details before you pay.